When AI is not just a matter of the future, but a driving force for business today

In an era where every second counts in the speed of business competition, traditional work methods filled with redundant processes and human errors are being challenged by "AI-Driven Automation," or the use of automation technology powered by artificial intelligence (AI), which is not just an option but has become the core of organizational transformation.

On June 24, 2025, Aileen Solutions, in collaboration with the global technology partner Nintex, held a seminar titled AI-Driven Automation for Business Transformation at the Holiday Inn & Suites Rayong City Centre. The event was attended by senior executives from various industries to explore new perspectives on transforming organizations to be "automated, intelligent, and flexible."

• When automation is not the enemy of humans, but rather a "key assistant," the main point of the discussion is to emphasize that robots do not replace people but help them focus on valuable work — reducing repetitive tasks, increasing efficiency, and enhancing the quality of life for employees. For example, a case study from an organization using RPA (Robotic Process Automation) from Nintex shows that a team of just 50 people can serve over 20 million customers smoothly without needing to hire a single additional employee.

 

• Transforming ordinary processes into intelligent ones. What’s interesting is the use of AI + OCR (Optical Character Recognition) that can accurately read and process Thai language documents, whether they are tax invoices, receipts, or accounting documents, by automatically connecting to the ERP system. Additionally, there is a presentation of a Low-Code workflow management system that allows general users to design their own work processes without waiting for the IT department, which is very suitable in an era where "the speed of adaptation" is a competitive advantage for businesses.

• Real-world examples that create clear changes
• • ✅ 3-Way Matching (AP Process): Transforming the manual accounting process into an automated system, reducing the time from 1 day to just 2.5 hours
  • ✅ Expense Automation: Review over 10,000 expense documents per month with AI, reducing costs by more than 70% and significantly increasing the satisfaction of the accounting team.
  • ✅ Bill Collection Automation: Automatically send bills to customers via the OneDrive system quickly, accurately, and without missing any.

• Future-ready business solutions The technologies presented at this event not only  address current needs but are also designed to be "ready for the future," including:
• • ✅Nintex RPA & Studio Designer
  • ✅ AI-OCR for Thai language documents
  • ✅ Visual Workflow & Dashboard
  • ✅ Paperless Document Management System & Digital Signature

In summary, "AI-Driven Automation" is not just an upcoming trend, but a crucial factor that is truly driving business transformation today. As clearly demonstrated in the seminar by Aileen Solutions and Nintex, the adoption of these technologies enables organizations to simplify complex processes, enhance efficiency, reduce errors, and allow personnel to focus on more valuable tasks. This leads to the creation of a competitive advantage and prepares businesses for future challenges and opportunities, enabling them to grow flexibly and sustainably in this digital age.